FBA Prep & Ship Center in Raleigh, North Carolina

  • A-to-Z Guarantee Claims Plan of Action for Shipping Problems

    by Ryan Smeltz

    ales channel. I use this general format any time an Amazon Seller account is about to get shut down. There is definitely more to the process than this, but if you go in with this as a template, it will help you in the long run.

    Root Cause

    1. The root cause of the A-to-z claims is because items are being marked as shipped however are not being assured to get to the post office. Whether they pick up or we deliver, our staff should ensure packages are leaving the warehouse and getting shipped to the customers. 
    Posted in A to Z, Amazon, How To